Disclaimer Regarding Not-for-Credit Offerings:
Online Professional and Career Development Courses and Seminars facilitated by Benedict College and Aperion Global Institute are non-credit learning experiences. These courses are ineligible to be applied to any Benedict degree program and are not designed for transfer to other educational institutions.
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This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. 4 Weeks Approx. 8 Hours to Complete Suggested: 2 Hours per Week English No Video TranscriptRead more
This course will get you started on the road to creating a perfect brand. Youll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive. 4 Weeks Approx. 8 Hours to Complete English No Video TranscriptRead more
During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.Read more
Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence.Read more
In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.Read more
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Our online courses are built in partnership with real-world professional instructors and are relevant to industry needs. Upon completing an Online course, you'll receive a verified completion certificate recognized by industry leaders.